:root{--ink:#16202E;--ink2:#3C4A5E;--ink3:#6B7A8F;--line:#E3E9F1;--line2:#CFD9E6;--bg:#F5F8FC;--card:#FFFFFF;--primary:#123A66;--primary2:#1E5A9E;--accent:#E8712A;--ok:#0E8A5F;--warn:#B4791A;--danger:#C0392B;--r:12px}*{box-sizing:border-box}html,body,#root{height:100%}body{margin:0;background:var(--bg);color:var(--ink);font-family:-apple-system,BlinkMacSystemFont,Segoe UI,PingFang SC,Microsoft YaHei,sans-serif;font-size:14px;line-height:1.62;-webkit-font-smoothing:antialiased}a{color:var(--primary2);text-decoration:none}button{font-family:inherit;cursor:pointer}.login{min-height:100%;display:flex;align-items:center;justify-content:center;padding:24px;background:linear-gradient(135deg,#0e2e52,#1e5a9e)}.login .box{width:400px;max-width:100%;background:#fff;border-radius:18px;padding:34px 32px;box-shadow:0 24px 60px #06162c59}.login h1{font-size:21px;margin:0 0 6px;color:var(--primary)}.login p.sub{color:var(--ink3);font-size:13px;margin:0 0 24px}.field{margin-bottom:14px}.field label{display:block;font-size:12.5px;color:var(--ink2);margin-bottom:6px}.field input{width:100%;padding:11px 13px;border:1px solid var(--line2);border-radius:10px;font-size:14px;outline:none;background:#fff}.field input:focus{border-color:var(--primary2);box-shadow:0 0 0 3px #1e5a9e1a}.btn{border:0;border-radius:10px;padding:11px 18px;font-size:14px;background:var(--primary);color:#fff}.btn:hover{background:#0e2e52}.btn.block{width:100%;margin-top:8px}.btn.ghost{background:#fff;color:var(--primary);border:1px solid var(--line2)}.btn.accent{background:var(--accent)}.btn.accent:hover{background:#ce5f1e}.btn.sm{padding:6px 12px;font-size:12.5px;border-radius:8px}.btn:disabled{opacity:.5;cursor:default}.err{background:#fcebeb;color:var(--danger);border-radius:10px;padding:10px 13px;font-size:12.8px;margin-bottom:14px}.hint{background:#eef4fa;border-radius:10px;padding:10px 13px;font-size:12.4px;color:var(--ink2);margin-top:16px;line-height:1.75}.hint-acct{display:flex;align-items:center;gap:6px;flex-wrap:wrap;margin-top:5px}.hint-acct span{flex:0 0 76px;color:var(--ink)}.hint-acct code{background:#fff;border:1px solid #D7E4F2;color:#1b4d8f;border-radius:5px;padding:1px 6px;font-size:11.8px;font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace}.hint-note{margin-top:8px;padding-top:8px;border-top:1px dashed #D7E4F2;font-size:11.8px;opacity:.85}.hint-acct .btn{margin-left:auto;padding:4px 10px;font-size:11.8px;flex:0 0 auto}.shell{display:flex;min-height:100%}.side{width:216px;flex:0 0 216px;background:var(--primary);color:#fff;display:flex;flex-direction:column;padding:18px 0}.side .brand{padding:0 20px 18px;font-size:15.5px;font-weight:600;letter-spacing:.4px}.side .brand small{display:block;font-weight:400;font-size:11px;color:#9fc0e0;letter-spacing:.6px;margin-top:3px}.side nav{flex:1;overflow:auto}.side .grp{padding:14px 20px 6px;font-size:10.5px;color:#8fafd0;letter-spacing:1px}.side a.nav{display:flex;align-items:center;gap:9px;padding:9px 20px;color:#d8e6f4;font-size:13.4px;border-left:3px solid transparent}.side a.nav:hover{background:#ffffff12;color:#fff}.side a.nav.on{background:#ffffff1f;color:#fff;border-left-color:var(--accent);font-weight:500}.side .nav .tagp{margin-left:auto;font-size:10px;background:#e8712a38;color:#ffc79b;border-radius:6px;padding:1px 6px}.side .foot{padding:14px 20px;border-top:1px solid rgba(255,255,255,.12);font-size:12px;color:#9fc0e0}.main{flex:1;min-width:0;display:flex;flex-direction:column}.top{background:#fff;border-bottom:1px solid var(--line);padding:15px 26px;display:flex;align-items:center;gap:14px}.top h2{margin:0;font-size:17px;color:var(--primary)}.top .desc{font-size:12.6px;color:var(--ink3)}.top .spacer{flex:1}.chip{font-size:11.6px;border-radius:99px;padding:4px 11px;background:#eef4fa;color:var(--primary2);white-space:nowrap}.chip.ok{background:#e1f5ee;color:var(--ok)}.chip.warn{background:#faeeda;color:var(--warn)}.chip.hot{background:#fcebeb;color:var(--danger)}.chip.mute{background:#f1efe8;color:var(--ink3)}.body{padding:22px 26px 60px;flex:1;overflow:auto}.grid{display:grid;gap:16px}.g4{grid-template-columns:repeat(auto-fill,minmax(210px,1fr))}.g2{grid-template-columns:repeat(auto-fill,minmax(340px,1fr))}.g3{grid-template-columns:repeat(auto-fill,minmax(260px,1fr))}.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:18px}.card h3{margin:0 0 12px;font-size:14.5px;color:var(--primary);display:flex;align-items:center;gap:8px}.card h3 .spacer{flex:1}.kpi .n{font-size:28px;font-weight:600;color:var(--primary);line-height:1.15}.kpi .l{font-size:12.6px;color:var(--ink3);margin-top:5px}.kpi .d{font-size:11.6px;color:var(--ink3);margin-top:8px}table{width:100%;border-collapse:collapse;font-size:13.2px}th{text-align:left;padding:9px 10px;color:var(--ink3);font-weight:500;font-size:12.2px;border-bottom:1px solid var(--line);background:#fafcfe;white-space:nowrap}td{padding:10px;border-bottom:1px solid var(--line);color:var(--ink2);vertical-align:top}tbody tr:hover{background:#f7fbff}td.mono,th.mono{font-family:Consolas,Cascadia Mono,monospace;font-size:12.2px}.empty{padding:34px;text-align:center;color:var(--ink3);font-size:13px}.bar{height:7px;border-radius:99px;background:#eaf0f7;overflow:hidden}.bar>i{display:block;height:100%;background:var(--accent)}pre.code{background:#0f2136;color:#d6e4f0;padding:14px 16px;border-radius:10px;font-size:12.4px;overflow:auto;line-height:1.65;margin:0;font-family:Consolas,Cascadia Mono,monospace;white-space:pre-wrap;word-break:break-all}textarea.ta{width:100%;min-height:96px;border:1px solid var(--line2);border-radius:10px;padding:10px 12px;font-size:13px;font-family:inherit;outline:none;resize:vertical}textarea.ta:focus{border-color:var(--primary2)}input.ip{width:100%;padding:9px 11px;border:1px solid var(--line2);border-radius:9px;font-size:13.2px;outline:none}input.ip:focus{border-color:var(--primary2)}select.ip{padding:9px 11px;border:1px solid var(--line2);border-radius:9px;font-size:13.2px;background:#fff}.row{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.stack{display:flex;flex-direction:column;gap:16px}.muted{color:var(--ink3);font-size:12.6px}.hit{border:1px solid var(--line);border-radius:10px;padding:12px 14px;background:#fff}.hit .t{font-size:13.4px;color:var(--ink);font-weight:500;display:flex;gap:8px;align-items:center}.hit .c{font-size:12.6px;color:var(--ink2);margin-top:6px;line-height:1.68}.hit .sc{font-size:11.4px;color:var(--accent);margin-left:auto}.plan{border:1px solid var(--line);border-radius:var(--r);padding:18px;background:#fff;position:relative}.plan.cur{border-color:var(--accent);box-shadow:0 0 0 3px #e8712a1a}.plan .nm{font-size:15px;color:var(--primary);font-weight:600}.plan .pr{font-size:22px;color:var(--accent);font-weight:600;margin:8px 0 2px}.plan ul{margin:12px 0 0;padding-left:18px;color:var(--ink2);font-size:12.9px;line-height:1.85}.road{display:flex;flex-direction:column;gap:12px}.road .item{display:flex;gap:14px;align-items:flex-start;padding:14px 16px;border:1px solid var(--line);border-radius:var(--r);background:#fff}.road .n{width:26px;height:26px;flex:0 0 26px;border-radius:8px;background:#eef4fa;color:var(--primary2);display:flex;align-items:center;justify-content:center;font-size:12.4px;font-weight:600}.road .item.done .n{background:#e1f5ee;color:var(--ok)}.msg{max-width:78%;padding:9px 12px;border-radius:12px;font-size:13.2px;white-space:pre-wrap;margin-bottom:8px}.msg.visitor{background:#fff;border:1px solid var(--line);border-bottom-left-radius:4px}.msg.assistant{background:#eaf2fb;border-bottom-right-radius:4px;margin-left:auto}.msg.agent{background:#fff2e8;border-bottom-right-radius:4px;margin-left:auto}.msg.system{background:#f1efe8;color:var(--ink3);font-size:12.2px;text-align:center;margin:0 auto}.modal{position:fixed;top:0;right:0;bottom:0;left:0;background:#0c1a2c6b;display:flex;align-items:center;justify-content:center;padding:20px;z-index:50}.modal .box{background:#fff;border-radius:16px;max-width:820px;width:100%;max-height:86vh;overflow:auto;padding:22px 24px}.langsw{display:inline-flex;background:#eef4fa;border-radius:99px;padding:3px;gap:2px;flex:0 0 auto}.langsw button{border:0;background:transparent;color:var(--primary2);font-size:12.4px;font-weight:500;padding:4px 12px;border-radius:99px;cursor:pointer;line-height:1.6;font-family:inherit}.langsw button:hover{color:var(--primary)}.langsw button.on{background:var(--primary);color:#fff}html[lang=en] body{font-family:Inter,Segoe UI,system-ui,-apple-system,Helvetica Neue,Arial,sans-serif}html[lang=en] .top .desc{font-size:12.8px}